|20 Sep 2019
I would like to say how delighted we always are with the service provided by your company.
|12 Jul 2019
Great fast service, responding to all feedback and requests (positive or negative), a willingness to apologize and compensate for errors, empathetic solutions to problems, and helpful recommendations customers can use to learn and grow.
|9 Jul 2019
Matt and his team are always on-hand to answer any queries we may have, and always met with a friendly voice at the end of the phone. Everything is so clear, understandable, and honest. Any problems are swiftly dealt with and you don’t feel like another account number. Jade is also fantastic with helping when needed.
Thank you all.
|10 Aug 2018
How glad we found Ok Oki. Great customer service from start to finish for all our requirements. Matt was so helpful, and it’s great to have someone to give you such care, and all the rest of staff are helpful and polite.
Thanks again Ok Oki.
|29 Jul 2018
Many thanks for the quick delivery of the Fuser Unit. It is now fitted and the printer is working perfectly, please thank your technician for his excellent advice and help.
|21 Mar 2018
|M Witter – Error Code Support
Further to my call to Matt today, I just want to say thank you for the help you gave me over the phone to get my Oki MC562 up and running again, your help was very much appreciated.
Once again, thanks for your help.
|18 Oct 2017
My dealings with the staff at Ok Oki has found them to be always friendly, helpful and kind. The telephone is answered promptly and efficiently. You can almost “see” the smile at the other end of the line. My recent problem was solved after a great deal of help delivered with patience and enthusiasm. I felt confident in knowing that help was at the end of the phone line.
I recommend Ok Oki as an efficient, caring company.
|8 Jun 2017
Thanks again for your great service & support.
|26 May 2017
Since my company discovered Ok Oki we’ve never needed to go anywhere else! Polite, friendly and helpful customer service. A great team led by Matt who goes over and above day to day customer service. I thoroughly recommend.
|18 Apr 2017
I asked for your email so I could drop you a note of thanks. I’ve gone ahead today and ordered a Pro9431 and just wanted to let you know how impressed I am with the service experience both you and Matt provided.